How to reach us.
Support, security, press, and partnership. We read everything.
General support
For account issues, billing questions, or product feedback, email hello@omegavault.app. We aim to respond within one business day.
Security
If you've found a vulnerability or a data-handling concern, contact security@omegavault.app. Please use our PGP key (linked on the Incident response page) for sensitive reports. See our disclosure process.
Press & analyst inquiries
Email hello@omegavault.app with “Press” in the subject line.
Partnerships & integration
Building an MCP client or want to integrate? Email hello@omegavault.app with “Partnership” in the subject line.
Response times
- General support: within 1 business day
- Security reports: acknowledgement within 48 hours
- Press & partnerships: within 3 business days